1. Returns and Refunds:

• At Decor Diary, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may be eligible for a return and refund, subject to the conditions outlined in this policy.

2. Eligibility for Returns and Refunds:

• To be eligible for a return and refund, you must request the return within 48 hours of receiving your product.
• The item must be in its original condition and packaging.
• Any digital products or services provided are not eligible for returns or refunds once delivered or accessed unless specified otherwise.
• Personalized or customized items are generally not eligible for returns or refunds unless they are defective or damaged.

3. Requesting a Return or Refund:

• To request a return or refund, please contact our customer support team at [email protected] or 8075537711 within 48 hours of receiving your order.
• Provide your order number and a detailed reason for the return or refund request.
• We may require additional information or documentation to process your request.

4. Return and Refund Process:

• Once your request is received and reviewed, we will notify you of the approval or rejection of your return or refund.
• If approved, instructions for returning the product will be provided.
• After we receive the returned item and verify its condition, your refund will be processed. Refunds will be credited to your original payment method within 48hrs.
• If your return is rejected, we will provide a clear explanation for the decision.

5. Exemptions from Returns and Refunds:

• Downloadable digital products or services that have been accessed or used are generally non-refundable.
• Shipping and handling charges are non-refundable, except in cases of product defects or errors on our part.

6. Contact Us:

• If you have any questions or need further assistance regarding returns and refunds, please reach out to us at [email protected] or 8075537711

Please adapt the above policy to meet your specific requirements and ensure that it complies with relevant laws and regulations in your jurisdiction. Display this policy prominently on your website to inform your customers about your return and refund procedures.