Floral Hackoba Dress

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

We want you to love every product from Decor Diary. If something isn’t right, here’s how our return and refund process works:

Return Eligibility

Only unused items can be returned.

Customers must inform us of any issue within 2 days of delivery.

Items must be returned within 7 days of delivery.

Please share photos or an unboxing video to support damage/defect claims.

Return Shipping

Customer bears the return courier charges based on the total weight of the package.

Our courier partners are DTDC or India Post (you may also use any reliable courier service).

Non-Returnable & Non-Refundable Items

Washed or used products cannot be returned or refunded.

Custom-made items are non-exchangeable and cannot be returned.

Products bought during sales, promotions, or exchanges will not be taken back.

Refund & Exchange Process

Once we receive and inspect the returned product,

A refund will be processed within 3–4 working days back to your original payment account via UPI.

Alternatively, you may choose an exchange or replacement (subject to stock availability).

Return Conditions

Items must be returned in original packaging with tags, invoice, and accessories intact.

If a product is found to be washed, used, or damaged after use, it will not qualify for a refund or exchange.